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Verification Email Missing

PostPosted: Sun Jan 19, 2014 10:52 am
by Tome
First, let me start off by saying I have no idea where this goes. I figured that Bugs would be the best place, but feel free to move this if there is somewhere better.

Now, I registered almost 24 hours ago. I have yet to see any Verification Email whatsoever show up. Not in spam, not in my inbox, nowhere. I'm just wondering whether something is wrong, I'm too impatient, the nsa intercepted my link and decided to take a break and play Lugdunon under someone else's name. But seriously, what is up?

Re: Verification Email Missing

PostPosted: Sun Jan 19, 2014 12:34 pm
by lugdunon
Hi Tome,

Apologies for your lack of email receipt. There is a known issue with some emails failing to transmit to gmail. I am currently working on several upgrades to the auth server and also getting this issue fixed.

In the meantime, I have activated your account manually. You should be free to log in now.

Thanks for letting me know!

Cheers,
Chris

Re: Verification Email Missing

PostPosted: Sun Jan 19, 2014 12:59 pm
by Tome
Thanks, and no problem.

Re: Verification Email Missing

PostPosted: Tue Jan 21, 2014 7:17 pm
by Lancifer
Hi, I am having the same problem. After watching the hubby play, I can't let him keep all of the fun to himself :cry:

Re: Verification Email Missing

PostPosted: Tue Jan 21, 2014 7:19 pm
by lugdunon
Hi Lancifer,

I am sorry that that happened for you as well. :(

I have gone ahead and manually activated your account. You should be good to go now.

Cheers,
Chris

Re: Verification Email Missing

PostPosted: Tue Jan 21, 2014 7:33 pm
by Lancifer
You are awesome and super speedy! Thank you so very much! :D

Re: Verification Email Missing

PostPosted: Tue Jan 21, 2014 11:17 pm
by lugdunon
Most welcome! Sorry the email didn't arrive in the first place. Hope you enjoy your time in game.